Contact Us

We're here to help.

Whether you have a question about an order, a product, shipping, or returns, the Omnivo Co. support team is ready to assist you.

Customer Support

Email: support@omnivo.co

Response Time: We aim to respond to all inquiries within 24–48 business hours.

How We Can Help

Please include the following information in your message to help us assist you as quickly as possible:

• Full Name

• Order Number (if applicable)

• A detailed description of your question or issue

• Photos of the item, if your inquiry relates to damage or a defect

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (Central Time)

Messages received outside business hours will be answered as soon as possible on the next business day.

Shipping Support

If you're contacting us about an order, please allow up to 3–15 business days for delivery before reporting a package as delayed.

Returns & Refunds

Returns may be requested within 14 days of delivery. Please review our Refund & Return Policy for complete details before submitting a return request.

Thank you for choosing Omnivo Co. We appreciate your business and look forward to helping you.